Privacy Policy

On this page you will learn how we handle data collection.

We take responsibility for the processing of personal data as stated in this privacy statement.

Contact details: Banica Groupe SRL

Registered company name: SRL BE0745623756

Address: Val des Seigneurs 11b, 1150 Brussels

Telephone: 32 (0) 2 521 39 32

Email address: info@banica.be

(Or see the bottom of this page)

The owner of this company is the data protection officer. He or she can be reached via the email address provided at the bottom of this page.

Personal data we process

We process your personal data because you use our services and / or because you provide it yourself.

Below is an overview of the personal data we process:

- First and last name

- Address data

- phone number

- Email address

- Information about your activities on our website

Special and / or sensitive personal data that we process

Our www.banica.be site and / or service does not intend to collect data on website visitors under the age of 16. Unless they have permission from their parents or guardians. However, we cannot verify if a visitor is over 16 years old. We therefore advise parents to get involved in their children's online activities, in order to prevent data on children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us. Then we will delete this information.

For what purpose and on what basis we process personal data

We process your personal data for the following purposes:

- Processing of your payment

- Propose personalized offers (eg sending of our newsletter and / or advertising brochure)

- To be able to call or send you an e-mail if necessary to carry out our services

- To deliver goods and services to you

How long we keep personal data

We do not keep your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:

Personal data, 7 years after the last order within the framework of the legal retention period for the tax administration.

Order history, 7 years after the last order within the legal retention period for the tax administration.

Your name, email address and email address until your question, complaint or comment has been resolved and addressed.

Your name and email address, if you sign up for the newsletter until you unsubscribe from the newsletter.

Personal data, 180 days, for all advertising via Facebook, Instagram or Google.

Sharing of personal data with third parties

We only provide data to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies or similar techniques that we use

We may use functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this site. We use cookies with a purely technical functionality. These ensure that the website is functioning properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it. Additionally, we place cookies that keep track of your surfing behavior so that we can deliver personalized content and advertising.

On your first visit to our website, we have already informed you about these cookies and asked for your permission to place them. You can deactivate cookies by setting your Internet browser so that it no longer stores cookies. In addition, you can also delete all information previously saved through your browser settings. For an explanation see: https://veiliginternetten.nl/themes/situation/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

Cookies are also placed on this website by third parties. These are, for example, advertisers and / or social media companies. Below is an overview:

Cookie: Google Analytics

Name: _utma

Function: analytical cookie that measures website visits

Shelf life 2 years

Cookie: Facebook Analytics

Name: ClickEvent | PurchaseEvent | Page view

Function: analytical cookie that measures website visits

Retention period: 180 days

View, modify or delete data

You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to data processing or to object to the processing of your personal data by Excellent Electronics BV and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or to another organization that you have mentioned.

You can send a request for access, correction, deletion, data transfer of your personal data or a request for cancellation of your consent or opposition to the processing of your personal data.

To ensure that the access request has been made by you, we ask you to send a copy of your ID with the request. Make black your passport photo, MRZ (machine readable zone, the strip with the numbers at the bottom of the passport), the passport number and the citizen service number (BSN). It is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

We also draw your attention to the fact that you have the possibility to lodge a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data

We take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or if there are indications of abuse, please contact us.