1. Terms and Conditions

Definitions and Terms

Banica Joaillier - BANICA GROUPE SRL, whose registered office is Val des Seigneurs 11b in 1150 Brussels, with company number 0745623756.

The seller - BANICA GROUPE SRL, whose registered office is Val des Seigneurs 11b at 1150 Brussels, with company number 0745623756.

The buyer - a natural person opening an Account on the site and placing an Order.

The Client - a natural person having or obtaining access to the CONTENT, by means of communication made available by BANICA GROUPE SRL (electronic, telephone, etc.) or on the basis of a user agreement existing between BANICA GROUPE SRL and the one here, requiring the creation and use of an ACCOUNT.

User - any natural person registered on the Site who, having finalized the Account creation process, has given his or her agreement concerning the clauses specific to the site, in the General Terms and Conditions section.

Nickname - pseudonym by which any User / Client / Buyer can add Content to the Site. The nickname is associated with the information of the Site of the User / Client / Buyer under the name of "User Name"

Account - section of the Site consisting of an email address and a password which allows the Buyer to transmit the Order and which contains information on the Customer / Buyer and the Buyer's history on the Site (Orders, invoices tax, property guarantees etc.).

Favorites - section of the Account allowing the Buyer / User to create Lists.

List - Favorites web page on which the Buyer / User can add Goods that he considers to be favorites and that he can later add to the basket ("my basket").

Lists can be:

Public: any Client / Buyer / User can view the Buyer's / User List if they have distributed it on social networks (Facebook, Twitter if Google ) or if they access the Buyer's public profile / Site user. The lists are public, the Buyer / user having at any time the possibility of reconfiguring them as private directly from his Account, Favorites section. Private: they can be viewed exclusively by the Account holder.

The Buyer / User can configure them as public at any time, directly from their Account, Favorites section.

Site - the domain www.banica.be and its subdomains.

Order - an electronic document acting as a form of communication between the Seller and the Buyer through which the Buyer transmits to the Seller, through the Site, his intention to purchase Goods on the Site.

Goods - Any product, including the documents and services entered in the Order which will be provided by the Seller to the Buyer following the Contract concluded.

Campaign - the act of exhibiting for commercial purposes a finite number of Goods of which the stock is limited and predefined, for a limited period of time established by the Seller.

Contract - represents the distance contract concluded between the Seller and the Buyer, without the simultaneous physical presence of the Seller and the Buyer.

Contents:

All information on the Site that can be visited, viewed or accessed otherwise by using electronic equipment; The content of any email sent to Buyers by the Seller through electronic means and / or by any other means of communication available; Any information communicated by any means whatsoever by an employer / employee of the Seller, of the Buyer, in accordance with the contact information, specified or not by the latter; Information concerning the Goods and / or prices charged by the Seller over a certain period; Information concerning the Goods and / or Services and / or the prices charged by a third party with whom the Seller has concluded partnership contracts, over a certain period; Information concerning the Seller or other privileged information of this latest.

Review - a written assessment by the owner or recipient of a product or service, written assessment based on personal experience and ability to give qualitative feedback and say whether the product or service meets or not the specifications mentioned by the manufacturer.

Rating - method of expressing the degree of satisfaction of a User / Client / Buyer with respect to a product. The rating is expressed in the form of stars, each product being able to receive a score on a scale of one star up to five stars. This degree of satisfaction will always be associated with the review written by the User / Customer / Buyer on a product or service.

Commentary - appreciation or observation for a critical purpose of a Review or any other comment whatsoever.

Question - formula to address other Users / Customers / Buyers with the aim of obtaining information on the products of the page in question.

Response - written information that is sent to the User / Customer / Buyer who has made a Question on the Site, on the page of a certain product. The response represents an explanation offered by one User / Customer / Buyer to another User / Customer / Buyer in the context of a discussion.

Document - these Terms and Conditions.

Newsletter - periodical, exclusively electronic means of information, respectively electronic mail (email, SMS) concerning the Goods and Services and / or promotions carried out by the Seller over a certain period, without any commitment from the Seller relating to the information contained.

Transaction - collection or reimbursement of a sum resulting from the sale of a Good and / or Service by BANICA GROUPE SRL to the Buyer, using the services of the company responsible for processing the cards, approved by the Seller, whatever 'it is the mode of delivery.

Specifications - any specifications and / or descriptions of Goods and Services, as specified in their description.

2. Contractual documents

2.1. By registering an Order on the Site, the Buyer agrees with regard to the form of communication (by phone or email) through which the Seller conducts its business operations.

2.2. The notification received by the Purchaser after placing the Order plays an informational role and does not represent acceptance of the Order. This notification is done electrically (email) or by telephone.

2.3. For justified reasons, the Seller reserves the right to modify the quantity of the Goods in the Order. If he changes the quantity of Goods in the Order, he will notify the Buyer at the e-mail address or telephone number made available to the Seller when placing the Order and will refund the amount paid.

2.4. The contract will be considered as concluded between the Seller and the Buyer upon receipt by the Buyer from the Seller, through the e-mail and / or SMS of the notification of dispatch of the Order.

2.5. The contract will be concluded on the basis of the document and the information made available by the Seller on the Site, being supplemented by the certificate of authenticity issued by the Seller for the Goods purchased.

3. Online sales policy

3.1. Access to place an Order is permitted to any Client / Buyer.

For justified reasons, BANICA GROUPE SRL reserves the right to restrict the access of the Client / Buyer for the purposes of placing an Order and / or certain accepted payment methods, if it considers that due to its conduct or of the activity of the Client / Buyer on the Site, it could cause prejudice to BANICA GROUPE SRL. Whatever the case, the Customer / Buyer can contact the Seller in order to be informed of the reasons which led to the application of the measures mentioned above.

3.2. Communication with the Seller can be achieved through direct interaction with the latter or through the addresses indicated in the "contact" section of the Site. The seller is free to manage the information received, without being obliged to justify its management.

3.3. In the event of an unusual volume of traffic coming from an Internet network, BANICA GROUPE SRL. reserves the right to ask Customers / Buyers to manually enter captcha type validation codes, in order to protect the information on the Site.

3.4. BANICA GROUPE SRL. may publish on the Site information on the Goods and / or promotions that it practices or that are practiced by any other third party with which SC Le Ruban SRL has concluded partnership contracts, over a certain period of time and within the limit of Available stock.

3.5. All prices relating to the Goods presented on the Site are expressed in EURO including tax.

3.6. For online payments the Seller is / cannot be held responsible for any additional costs borne by the Buyer, including, but not limited to, the currency conversion commissions applied by the bank issuing his card. , if the payment is made in a currency other than EURO. The responsibility for this action rests exclusively with the Buyer.

3.7. All the information used for the description of the Goods available on the Site (static / dynamic images / media presentations etc.) does not represent a contractual obligation on the part of the Seller, their use being exclusively for presentation.

3.8. After 14 (fourteen) days from the acquisition of a Good, the Purchaser will be asked to enter a Review concerning the Acquired Good. The solicitation will be sent to the e-mail address entered by the Purchaser in the Account. In doing so, the Buyer contributes to the information of other possible Users / Customers / Buyers of the Site and is actively involved in the development of new Services and in the detailed and complete description of the characteristics of the Goods.

4. Assignment and subcontracting

The seller may assign and / or subcontract to third parties the Services relating to the delivery of the Order, with prior information to the Buyer, without the latter having to express his agreement. The seller will always be responsible to the Buyer for all contractual obligations.

5. Intellectual and industrial property rights

5.1. The content, as defined in the preamble, including, but not limited to, logos, stylized representations, commercial symbols, static images, dynamic images, text and / or multimedia content presented on the Site, are exclusive property of BANICA GROUPE SRL., which enjoys all rights reserved in this sense, directly or indirectly (by license of use and / or publication).

5.2. The Client / Buyer is prohibited from copying, distributing, publishing, transferring to third parties, modifying and / or otherwise altering, using, linking to, exhibiting, including any Content in any context other than the original one provided by BANICA GROUPE SRL , include any Content outside the Site, remove the signs signifying the copyright of BANICA GROUPE SRL on the Content, as well as participate in the transfer, sale, distribution of materials produced by the reproduction, modification or display of the Content only by agreement expressly written by BANICA GROUPE SRL.

5.3. Any Content to which the Client / Buyer has and / or obtains access by any means whatsoever, is placed under the impact of the Document, unless the Content is not accompanied by a specific use agreement and valid entered into betweenBANICA GROUPE SRL. and this and without any implicit or expressly formulated guarantee on the part of BANICA GROUPE SRL relating to the Content in question.

5.4. The Client / Buyer may only copy, transfer and / or use the Content for personal or non-commercial purposes, provided that they do not conflict with the provisions of the Document.

5.5. If BANICA GROUPE SRL. grants the Client / Buyer the right to use, in the form described in a separate user agreement, certain content to which the Client / Buyer has or obtains access as a result of this agreement, this right extends only to this or these content (s) defined in the agreement and only during the existence of this or these content on the site or for the period defined in the agreement, according to the conditions defined, if they exist and do not represent a contractual commitment on the part of BANICA GROUPE SRL for the Client / Buyer in question or any other third party having / having obtained access to this transferred content, by any means whatsoever and which could be or is prejudiced in any way whatsoever due to of such content, during or after the expiration of the user agreement.

5.6. No Content transmitted by the Customer or the Purchaser, by any means of communication whatsoever (electronic, by telephone, etc.) or acquired by the latter by accessing, visiting and / or viewing it does not constitute a contractual obligation of the part of BANICA GROUPE SRL and / or the employee / agent of BANICA GROUPE SRL who facilitated the transfer of Content, if it exists, with respect to the content in question.

5.7. Completely prohibits any use of the Content for purposes other than those expressly authorized by this Document or by the accompanying user agreement, if there is one.

6. The order

6.1. The Customer / Buyer can place Orders on the Site, by adding the desired Goods to the basket, by finalizing the Order by choosing the method of payment among those expressly indicated for this purpose. Once added to the shopping cart, a Good is available for purchase provided that there is the necessary stock. Adding a Good in the shopping cart without finalizing the Order does not lead to the recording of an order and consequently neither the automatic reserve of the Good.

6.2. By finalizing the Order, the Buyer agrees that all the data he has provided, necessary for the purchase process, is correct, complete and true when placing the Order.

6.3. By finalizing the Order, the Buyer agrees that the Seller can contact him, by any means available / approved by the Seller, in any situation where it is necessary to contact the Buyer.

6.4. The seller may cancel the Order placed by the Buyer, following a prior notification addressed to the latter, without any subsequent obligation of any of the parties towards the other or without any of the parties being able to claim the right to do so. '' other damages in the following cases:

6.4.1. Non-acceptance of the transaction by the bank issuing the Buyer's card, if the payment is made online;

6.4.2. Invalidation of the transaction by the company instrumenting the bank cards, approved by BANICA GROUPE SRL in the case of online payment;

6.4.3. the data provided by the Customer / Purchaser on the Site are incomplete and / or incorrect;

6.5. The Buyer has the right to withdraw from the Contract, respectively return a Good within 14 calendar days of the purchase, without invoking any reason whatsoever and without incurring other costs (in application of OUG 34/2014 ), the return period for a Good expires within 14 days of:

The day the Purchaser takes physical possession of the last Good - when the Purchaser orders multiple products through a single order which will be delivered separately The day the Buyer comes into physical possession of the last Good or the last part - in the event of delivery of a product consisting of several series or parts,

6.6. If the Buyer decides to withdraw from the Contract, he will be able to complete the return form online at the address www.banica .be

6.7. If the Customer / Purchaser requests to withdraw from the Contract within the legal periods for renouncing the contract, he must return any gifts that accompanied the product in question, all in the original packaging. If the order is paid, the Seller will reimburse the buyer within 14 (fourteen) days at the latest following the date on which the consumer or a third party, other than the carrier, which is indicated by the consumer, comes into physical possession of the products.

The customer will be reimbursed as follows:

6.7.1. for orders paid with an online bank card -> by return to the account from which the payment was made;

6.7.2. for orders paid with Payment order / rambours / Bank card -> by bank transfer;

6.8. Return of orders:

BANICA GROUPE SRL certifies and guarantees the quality of the products and a very good quality / price ratio.

SC Le Ruban SRL offers you the right to return the order in whole or in part within 14 calendar days of receipt, without any explanation required. We will reimburse you within 7 days of the order being returned, at the latest. To return the products, here is what you need to do:

6.8.1. Contact BANICA GROUPE SRL at info@banica.be attaching the Return Form, completed with all the required information and request the partial or total return of the order;

6.8.2. Complete online The Return Form in the information section of the site www.banica.be, Order Return section.

6.8.3. Send the product along with all its components to the company address (*). Shipping is free and will be carried out through the partner carrier (see Delivery section), with acknowledgment of receipt.

6.8.4. As soon as the products have arrived with us and have been submitted to the verification procedure, you will be contacted for more information regarding the finalization of this procedure.

6.8.5. Within 7 days, the sum (**) will be returned to you.

(**) If the condition of the product no longer allows it to be sold as new, you will be asked to pay the equivalent of the restoration operation (if possible) or to cover the difference in price arising from the sale of the second-hand product. If you do not agree with this tax, the product will be returned to you, at your expense. This clause applies under the terms of OG 34/2014, if you purchase products from this site using distance communication techniques, the definitions of OG 34/2014, art. 2, letter e.

6.9. If a Good ordered by the Buyer cannot be delivered by the Seller, the latter will inform the Customer / Buyer and will return the value of the Good to the Buyer's account, within 7 (seven ) days at the latest, following the day on which the Seller became aware of it.

6.9.1 Information concerning the characteristics of the product is available on the product pages of our Site. From a legal point of view, the content of the Site does not represent a proposal for a purchase contract, but a presentation of our offers. Therefore, if you place your order through our Site, your order constitutes an offer to purchase a product registered on this Site. Your Order will be followed by our acceptance, as described below.

6.9.2. The order can be placed exclusively through our Site. In order for you to be able to do this, you will go through a very simple process, at the end of which you will confirm the order by pressing the "finalize order" button. The button will clearly indicate that in order to place the order you have the obligation to pay for it. Before confirming the order, you will always be informed about the total price you have to pay and you will always have the opportunity to check and possibly correct the order.

6.9.3. Once you have placed an order, you will receive an email confirming that we have received and registered your order (“Order Receipt / Confirmation”). Your order constitutes an offer to purchase that you make, of a product available on our Site. All orders are subject to our acceptance. The contract established between you and us will be implemented only after accepting your order. The contract will relate exclusively to the products for which we have accepted the order that you have placed, and you will receive a confirmation of acceptance of the order via e-mail by which you will be informed that the product has been sent ("Confirmation de l 'sending). In the event that it is impossible for us to honor a contract due to insufficient stock, a technical error or non-conformities noted during the shipping process, you will be informed and reimbursed for any sums you have. paid for these products, if applicable, in accordance with the reimbursement provisions of the section relating to your statutory waiver rights provided for in these Delivery Conditions, within 7 days of the communication of your Decision to terminate the contract, at the latest .

7. GOODS excluded from the right of renunciation

7.1. The following products are excluded from the right to withdraw from the Contract:

7.1.2 The delivery of Goods, the price of which depends on fluctuations in the financial market that the Seller cannot control, which may occur during the period of renunciation;

7.1.3. The delivery of Goods made according to the specifications required by the Purchaser.

8. Confidentiality

8.1.SC BANICA GROUPE SRL will guarantee the confidentiality of information of any kind whatsoever that you put at its disposal. Disclosure of the information provided may only be done under the conditions set out in this Document.

8.2 The Buyer / Customer shall refrain from making any public statement, promotion, press release or otherwise disclosing information relating to the Order / Contract, except with the prior written consent of the Seller.

8.3.By the transmission of information or materials through this site, you give the Seller unlimited and irrevocable access to this information, the right to use, reproduce, display, modify, transmit and disseminate this material and information. You also express your agreement so that the Seller can freely use, in his own interest, this information, ideas, concepts, know-how or techniques that you have transmitted to us through the Site. SC Le Ruban SRL will not be subject to obligations relating to the confidentiality of the information transmitted, unless the legislation provides otherwise.

8.4 Due to its registration in the database of BANICA GROUPE SRL, the Client / Buyer gives his express consent, within the limits of the legislation in force, to be contacted by third parties, partners of BANICA GROUPE SRL . : providers of marketing services, other providers of services for the fulfillment of the object of the Contract concluded between the Buyer and the Seller, as well as by state, governmental agencies, when the relevant legislation provides for it; as well as by other companies with which BANICA GROUPE SRL. may develop joint supply programs in the Goods and / or Services market, etc.

9. Advertising

9.1. BANICA GROUPE SRL newsletters are sent through specialized partners approved by BANICA GROUPE SRL Consequently, the confidentiality and security of information will be guaranteed.

9.2. When the Customer opens an Account on the Site, he has the possibility of expressing his agreement concerning the reception of Newsletters. The Customer may at any time modify his option concerning the agreement that he has sent to the Seller:

9.2.1. Or by contacting BANICA GROUPE SRL in this regard.

9.2.2. Or by modifying the configurations of the Customer Account, in the “My subscriptions” section.

9.2.3. Or by accessing the unsubscribe link displayed in the commercial messengers received from the Seller.

9.3. Opting out of receiving Newsletters does not imply waiving acceptance of this Document.

10. Invoicing - Payment

10.1. The prices of the Goods displayed on the site www.banica.be are understood to include VAT, in application of the legislation in force.

10.2. The price, method of payment and payment terms are specified in each Order. The Seller will issue the Buyer an invoice for the Goods and Services delivered, the Buyer being required to provide all the information necessary for the issuance of the invoice in application of the legislation in force.

10.3. The seller will send the Buyer the invoice relating to the Order containing Goods sold by BANICA GROUPE SRL, as well as for all other payments relating to the Order, exclusively in electronic format, by adding the invoice to the Buyer's Account. or by email, to the email address provided by the Buyer in their Account.

10.4. For correct communication of the invoice relating to the Order, the Purchaser is required to update his Account information whenever necessary and to read the information and documents relating to each Account Order.

10.5. By this means of communication, the Buyer, by accessing his Account, will be able to follow the invoices emanating from BANICA GROUPE SRL., Having the possibility of registering and archiving them in turn at any time and in any form whatsoever.

10.6. By sending the Order, the Purchaser agrees to receive the invoices in electronic format, thus allowing BANICA GROUPE SRL to send them to his Account or by e-mail to the e-mail address. -mail of his Account.

10.7. In the event that this information is unavailable for more than 48 (forty-eight) hours on the Account, please inform us at the address: info@banica.be

10.8. The Recommended Retail Price (RRP): the recommended prices displayed on the Platform are those recommended by the manufacturers of the mark in question or by the Le Ruban suppliers.

Payment methods :

1. Cash payment rums

You pay the carrier who delivers the order to you the total value of the order

2. Online payment with credit card

No additional commission or fees are charged for payments made online at www.banica.be

The processing of your credit card data is carried out exclusively on Worldline secure servers.

All online payments made on the banica.be site benefit from the 3D Secure, Verified by Visa and MasterCard Secure Code security protocol.

banica.be do not have access to card data, which is processed directly by the authorized integrator of secure credit card payments.

banica.be does not solicit or store any details whatsoever of your bank card.

A banica.be representative will never ask you for information from your bank card, by any means of communication whatsoever: email, by phone, via one of the banica.be pages, etc.

We recommend that you contact us urgently if such a situation arises.

3. Payment by bank transfer

When finalizing the order, you will receive by notification all the information you need in order to be able to make the payment. As soon as the bank has confirmed the payment, the carrier will deliver the order to you.

11. Delivery of goods

11.1. The Seller undertakes to deliver the Goods to the Buyer using a door-to-door carrier system.

We already know how important it is to receive a gift on time, whatever the occasion, because you want to make a great impression on your friends' birthday. And how could you do it if you start with: "Your gift must arrive on these days, it is on the way ...". Delivery is made throughout the territory of the European Community and is free and carried out by our shipping partners DPD and DHL.

Any order placed on BANICA GROUPE SRL via the banica.be sites has a contractual value accompanied by the confirmation of the order.

Delivery will be made within 24 - 48 hours from the confirmation of the order, with the exception of Saturdays and Sundays, as well as public holidays.

When does the ordered jewelry arrive?

The service provider will prepare for delivery the orders destined for Romania, according to the following times:

Orders placed Monday, in the hourly interval 00:00 - 16:00 will be delivered to the carrier before the end of the day on Monday, so that they can reach the Customer towards the end of Tuesday; Orders placed Monday between 4:00 p.m. - midnight and Tuesday between 00:00 a.m. - 4:00 p.m. will be handed over to the carrier before the end of Tuesday, so that they can arrive at the Customer's before the end of Wednesday; Orders placed Tuesday between 4:00 p.m. - 12:00 p.m. and Wednesday between 00:00 a.m. - 4:00 p.m. will be handed over to the carrier before the end Wednesday, so that they can arrive at the Customer before the end of Thursday; Orders placed Wednesday between 4:00 p.m. - midnight and Thursday between 00:00 a.m. - 4:00 p.m. will be handed over to the carrier before the end of Thursday, so that they can arrive at the Customer before the end of Friday; Orders placed Thursday between 4:00 p.m. - midnight and Friday between 00:00 a.m. - 4:00 p.m. will be handed over to the carrier before the end of Friday, so that they can arrive at the Customer before at the end of Saturday; Orders placed on Friday between 4:00 p.m. - midnight will be handed over to the carrier before the end of Monday, so that they can arrive at the Customer's before the end of Tuesday; Orders placed on Saturday and Sunday, as well as in holidays will be processed and delivered to the carrier before the end of the first working day following the holiday.

The service provider will prepare for delivery the orders, having the destination EU European Community (with the exception of Romania, Great Britain, Ireland and Scotland) according to the same times above, with the exception of 1 day at least and Maximum 2 more days for delivery to the Customer's door.

There may be exceptional situations, when the ordered product is no longer in stock when ordering or will be brought to order from the external supplier's stock. Products that are not in stock at a certain time will be delivered within 30 days at the latest, within the limit of the stock available in the factory.

The price of the product delivered to order may be subject to modifications compared to the price displayed when the order is placed, something which will be brought to your attention by the operators BANICA GROUPE SRL concerning the delivery times and / or the price modification, before confirmation of the order;

Before ordering a product, please check if it is in stock. Products that are not currently in stock cannot be delivered. The orders in question can be kept for one month, at the customer's request and will be delivered upon receipt of the product in stock. If after the expiration of the one month period the orders cannot be fulfilled, they will be null and void.

The tax invoice will be sent in electronic format to the email address provided, without the need for it to be stamped and signed. The invoice in printed format will accompany the jewel ordered, in the package of your order.

All products are delivered accompanied by the certificate of authenticity, and if by exception they are missing from the package, they can be sent in electronic format to the e-mail address indicated in the order.

11.2. The seller will take care of the adequate packaging of the Goods and will guarantee the transmission of the accompanying documents.

11.3. The seller will deliver the Goods exclusively on the territory of Romania within a maximum period of 3 working days by DHL and DPD.

12. Guarantees and authenticity

12.1. All the goods marketed by BANICA GROUPE SRL benefit from conditions of authenticity in application of the legislation in force and the commercial policies of the manufacturers. The goods are new, in the original packaging.

12.2. For Goods sold and delivered by SC Le Ruban SRL, certificates of authenticity are either issued directly by the manufacturer or by BANICA GROUPE SRL In order to ensure correct communication of the certificate of authenticity relating to the Goods of the Order, The Purchaser is required to update the data in his Account whenever necessary and to access the information and documents relating to each order recorded in the Account.

By this means of communication, the Purchaser, by entering the Account on banica.be will have a follow-up of the certificates of authenticity emanating from SC Le Ruban SRL, being able to record them and archive them in turn at any time or according to any modality of his choice.

If this information is unavailable for more than 48 (forty-eight) hours in the customer account, please inform us at the address: info@banica.be or by accessing the following link: www.banica.be

The absence of the certificate of authenticity of the Good must be reported within 48 hours of receipt of the goods at the address info@banica.be or by accessing the following link: banica.be. Any subsequent complaint will not be taken into consideration.

The warranty certificate attests that the products meet the parameters and quality requirements in accordance with international standards corresponding to the class in which they are framed. They benefit from a guarantee provided that the rules of use are respected. The warranty period is 30 days from the day of acquisition. Products with manufacturing defects will be replaced, unless they have already been worn. The warranty does not cover products with defects caused by negligence or improper use, without any connection with possible manufacturing or workmanship defects. Pursuant to Law 449/2003, article II, paragraph 2, the Buyer refrains from requiring the replacement of the jewel because of the stones. Any repair of the products within the warranty period will be free or the product will be replaced, in application of GO 21/1992, as subsequently amended, subject to confirming that it is a fault in materials or workmanship that is responsible. of such deterioration. If the jewel cannot be repaired, at the buyer's choice, the damaged jewel can be replaced by a similar model. This guarantee attests to the fact that the jewel does not change its properties if used correctly. For jewelry with stones (diamonds, precious and semi-precious stones, zircon, rhinestones), if they fall, the manufacturer or the seller will replace them within a reasonable period of 14 working days. Repairs in cases not covered by this warranty will be charged to the purchaser.

Precautions and recommendations:

at. We recommend that you protect jewelry from possible shocks, gently open bracelets, earrings and necklaces;

b. Jewelery encrusted with stones or pearls should be worn with care because the setting cannot withstand mechanical shocks.

vs. The jewelry must be removed before taking a bath, washing the dishes or before any other similar activity during which the jewelry could come into contact with water, detergents, cosmetics and chemicals. The natural oil in the skin can help maintain the shine of the pearls, however, the acid from the sweat can attack and discolor the pearl.

d. The beads will be kept separately in your jewelry box. Avoid storing them with other jewelry or harder stones;

e. The precious metal may lose some of its luster over time if it comes into frequent contact with external agents.

13. Transfer of ownership of goods

Ownership of the Goods will be transferred upon delivery, after payment has been made by the buyer, to the place indicated in the Order (delivery resulting in the signature of receipt of the transport document provided by the carrier or the receipt signature on the tax invoice for deliveries made by the Seller's personnel).

14. Liability

14.1. The seller will not be held liable for damages of any kind whatsoever that the Buyer or any other third party may suffer as a result of the performance by the Seller of any of its obligations, in accordance with the Order or for damage resulting from the use of the Goods after delivery and in particular for the loss of the goods.

14.2. By creating and using the Account, the Client / User / Buyer accepts responsibility for the confidentiality of Account data (user and password) and for managing access to the Account and, under reserve of legality, for the activity carried out through his Account.

14.3. By creating the Account and / or using the Content and / or placing Orders, the Customer / User / Buyer expressly and unequivocally accepts the Terms and Conditions of the Site in the latest updated version which is communicated on the Site, on the day of the creation of the Account and / or use of the content and / or when the order is placed.

14.4. Subsequent to the setting up of the Account, the use of the Content is equivalent to the acceptance of the modifications made in the Terms and Conditions of the Site and / or of the updated versions of the Terms and Conditions of the Site.

14.5. The terms and Conditions of the Site may be modified at any time by BANICA GROUPE SRL, these being enforceable against Customers / Users / Buyers from the date of posting on the Site. The Terms and Conditions of the Site are confirmed by marking the corresponding checkbox of the Site and / or by sending the Order and / or by making an online payment.

15. Registration of Reviews, Comments, Questions and Answers

15.1. Registration of Rewies, Comments, Questions and Answers can be done by Users / Customers / Buyers, in the “customer questions and answers” and “Reviews” sections. The information entered can be positive as well as negative and will relate to the characteristics and mode of use of a product.

15.2. When registering a certain Review / Comment / Question / Answer on the Site, Users / Customers / Buyers grant the Seller a non-exclusive, perpetual, irrevocable license, without territorial limits, opening the right for the Seller to use, reproduce, modify, adapt, publish, translate, distribute and display the content in question.

15.3. Each User / Client / Buyer, when registering a Review / Comment / Question / Answer in the mentioned sections, undertakes to respect the following rules:

- make comments only on the characteristics, avoiding information related to aspects likely to change (price or promotional offers) or information related to the way in which the Order is processed;

- use only French. Also accepted are words or expressions which, although not considered Romanian, are widely used in circles in the field in question (for example: mouse, notebook, plug and play)

- to use correct, non-offensive language, without terms likely to offend or affect any other User / Client / Buyer;

- ensure that the content introduced on the site is properly framed, therefore: any Question will be entered in the “Customer Questions and Answers” section and any Reviews will be entered in the “Reviews” section;

- ensure that the information they have entered is realistic, correct and not misleading and that they comply with applicable laws, thus respecting the rights of other parties, copyright, trademark, license or other property rights, publicity and privacy;

- use this facility only for the purpose of communicating or obtaining additional details regarding certain product or service of the Site, without reference to other companies promoting the sale and purchase of products or services;

- not to provide or request, in any way whatsoever, personal data (contact details, information on the delivery or home address, telephone numbers, e-mail addresses, name and / or first name, etc. .) or any other information that may lead to the disclosure of this personal data;

- not to enter information and / or details on the URLs (links) of other commercial sites carrying out the same commercial activity as the seller;

- not to try to defraud the services made available by the Seller or not to register a Review / Comment / Question / Answer containing material of an advertising nature;

- not to use the Review / Comment / Question / Answer as a means of communication with the Seller, in this sense he will use the Seller's contact data registered on the Site.

15.4. In addition to a critical realistic rating, when registering for a Review, the Client / User / Buyer will add a significant Rating for the related product or service. Reviews, with the associated ratings, will influence the general rating of the product, the number that appears in brackets next to its title. Thus, a Review accompanied by a high rating leads to an increase in the general Rating, while a Review accompanied by a reduced Rating will lead to a drop in the General Rating.

Users / Customers / buyers registering Reviews to which they attach photo or video files are required to comply with the following rules:

- The uploaded files will contain images and / or videos relating to the product that is the subject of the Review, ensuring that the uploaded files respect copyright;

- Uploaded files will not contain violence, adult content, licentious language or any other content likely to offend a person / group on criteria related to race or ethnicity, religion, disability, gender , age, sexual or political orientation;

- Uploaded files will not contain information about other people;

- Uploaded files will not contain URLs or watermarks sending to sites with the same commercial activity as the Seller.

15.5. When a Review / Comment / Question / Answer is flagged by a User / Customer / buyer for having inappropriate content, from a strictly subjective perspective, that content is carefully reviewed by the Seller to determine if it is inconsistent with the Terms and Site Conditions. The texts, photos or videos introduced are removed from the Site only after having been examined by the Seller.

15.6. If the Seller finds the breach of the Terms and Conditions repeatedly, he reserves the right to suspend the possibility of the User / Customer / Buyer to enter Review / Comment / Question / Answer in the sections "Questions and answers of clients ”and“ Reviews ”.

For complaints and observations relating to the Good purchased, Buyers have at their disposal the observations form on the Site: www.banica.be or the possibility of sending an e-mail to the address: info@banica.be . The maximum time limit for processing and resolving complaints or observations is 30 calendar days following their receipt.

16. Processing of personal data

16.1. SC Le Ruban SRL is registered in the Personal Data Processing Register.

16.2. According to the updated Law 677/2001, for the protection of individuals with regard to the processing of personal data and the free movement of such data, as amended and supplemented, BANICA GROUPE SRL has the obligation to manage in security conditions and exclusively for the specified purposes, the personal data that you put at our disposal.

16.3. The purpose of data collection is as follows:

- Inform Customers / Buyers of the status of their Account, including the validation, dispatch and invoicing of Orders, resolve cancellations and any other problem whatsoever concerning an Order, the Goods and / or the services acquired,

- Send newsletters and / or periodic alerts, using electronic mail (email, SMS)

- Market research, follow-up and monitoring of sales and Client / Buyer behavior,

16.4. By completing the Account and / or order creation form, the Purchaser declares and accepts unconditionally that his data is included in the database of BANICA GROUPE SRL, registered in the Personal Processing Register and gives his express consent. and unambiguous so that these personal data are stored, used and processed for the purposes mentioned above in point 16.3.

16.5. By reading the Document, you have become aware of the fact that your rights are guaranteed by law, respectively the right to information, access to data, the right to intervene, the right to oppose, the right not to be exposed to any individual decision, the right to go to court in the event of breach of the rights guaranteed by Law 677/2001 for the protection of individuals with regard to the processing of personal data and the free movement of such data.

16.6. On the basis of a written request, dated, signed and sent to the following address: Val des Seigneurs 11b at 1150 Brussels, Belgium for the attention of BANICA GROUPE SRL, you can exercise free of charge, due to a solicitation per year, the right to obtain confirmation whether or not your personal data is being processed.

16.7. On the basis of a written, dated, signed and sent request to the following address: Val des Seigneurs 11b at 1150 Brussels, Belgium for the attention of BANICA GROUPE SRL, you can exercise your right to intervene on the data, as following :

16.7.1.Rectification, updating, blocking or deletion of data the processing of which does not comply with Law 677/2001 for the protection of individuals with regard to the processing of personal data and the free movement of such data, in particular incomplete or inaccurate data;

16.7.2.Transformation into anonymous data of data whose processing does not comply with Law 677/2001 for the protection of individuals with regard to the processing of personal data and the free movement of such data;

16.7.3.Notification of third parties to whom the data has been disclosed, unless this notification proves impossible or requires a disproportionate effort in relation to the legitimate interest which could be harmed;

16.8. In addition, BANICA GROUPE SRL may provide the Buyer's personal data to other companies with which it has partnership relations, but only on the basis of a confidentiality commitment on the part of the latter and only for the purposes mentioned in point 16.3 above, by which it guarantees that these data are kept securely in application of the legislation in force, as follows: provider of shipping and transport services, providers of marketing services, suppliers payment / banking services, telemarketing or other services provided by companies with which we are able to carry out joint marketing programs for our Goods, insurers.

16.9. The Buyer's personal information may also be transferred to the Public Prosecutor's Office, Police, courts and other state bodies, on the basis and within the limits of legal provisions and following requests expressly made in this regard. .

17. Force majeure

17.1. Neither party will be held responsible for the non-performance of its contractual obligations within the time limits provided and / or the poor performance, total or partial, which is due to an event of force majeure. Force majeure is an unforeseeable event, beyond the control of the parties, which cannot be avoided.

17.2. If within 15 (fifteen) days from the day on which it occurred, the event in question does not cease, each party will have the right to notify the other party on the automatic termination of the Contract, without either party being able to demand payment of damages from the other.

18. Applicable law / Jurisdiction

This Contract is governed by Belgian law. Any dispute arising between BANICA GROUPE SRL and the Customers / Buyers will be resolved amicably, otherwise, the disputes will be resolved by the competent Belgian courts of the Brussels court.